![]() Microsoft: Fix problems that block programs from being installed or removed NOTE: If the software will not uninstall, appears to be removed and then shows up again, or is otherwise not “going away” when you tell it to do so, try an Uninstaller program. Important: When / If asked whether you want to save any presets / personal HPSA information, respond to have your personal data associated with the program removed along with the HPSA software. Scroll down, find, Uninstall the HP Support AssistantĪfter the uninstall is completed, Restart the computer and log in FIRST uninstall the HP Support AssistantĬontrol Panel > icon view > Programs and Features.Stop / Exit all programs: Browsers, games, Applications, etc.Ĭontrol Panel > icon view > System > System Protection >Ĭlick (Highlight) your main disk (C) > Select Create a Restore Point Before you make changes to your computer: Create a Restore Point. ![]() Before you start, it is best that your Windows Updates are already current and installed.HPSA is the traditional software - Find and uninstall from Programs and Features How you uninstall and then reinstall HPSA depends on which "flavor" of HPSA is installed on your computer.Ĭhoose based on which flavor of HPSA is installed on your computer. ![]() The second - newer and available on select computers - version of HPSA is an Application and lives in Settings > Apps > Apps and Features The first - and traditional - version of HPSA lives in Control Panel > icon view > Programs and Features HP Support Assistant comes in two different flavors. Software and drivers for HP Notebook - 14-cm0106auĬompletely Uninstall the HP Support Assistant and, if listed, uninstall the Solutions companion software.Ĭlick to confirm that you want to uninstall any personal data (this is for the HPSA and does not delete YOUR files and folders).ĭownload and install the HPSA (the companion software, if needed, will reinstall with the HPSA).
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